Privacy Policy
Last Updated: October 6, 2026
SPT Digital Marketing LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sptdigitalmarketing.com or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form
- Request a consultation or quote
- Subscribe to our newsletter
- Engage with us on social media
- Communicate with us via email or phone
This information may include:
- Name
- Email address
- Phone number
- Company name
- Message content
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent
- Date and time of visit
Cookies & Analytics
We use cookies and similar storage to run the site and, with your permission, to understand how visitors use it. Our full cookie breakdown — names, lifetimes, and your controls — lives on the Cookie Policy page.
Consent-Gated Analytics
No analytics cookies are set and no analytics scripts load until you click "Accept all" on our cookie banner. If you select "Essential only" or dismiss the banner, Google Analytics is not loaded — no network calls to googletagmanager.com, no _ga cookies, nothing. This complies with GDPR Art. 6(1)(a), the ePrivacy Directive (Art. 5(3)), and FTC guidance on consent-first tracking.
Categories
- Essential (always on): required for the site to work — remembers your consent choice, keeps staff logged in, protects against abuse. Covered by GDPR Art. 5(3) legitimate interest; cannot be disabled without breaking the site.
- Analytics (opt-in only): Google Analytics 4 — aggregated page views, session duration, and acquisition channel. IP anonymisation is enabled. Loads only after you consent.
Withdrawing Consent
Withdrawing consent is as easy as giving it. Visit the Cookie Policy page and click "Withdraw Analytics Consent" — we immediately stop the GA tracker and clear any _ga / _ga_<ID> cookies from your browser.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services
- Process and fulfill service requests
- Improve our website and services
- Analyze usage trends and website performance
- Comply with legal obligations
- Protect against fraudulent or illegal activity
Information Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and business (e.g., hosting, analytics, email services).
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information with your explicit consent.
Third-Party Services We Use
- Google Drive: Secure file storage for receipts and invoice attachments (business workspace)
- Google Analytics 4: Aggregated website analytics — loads only after you click "Accept all" on our cookie banner
- MongoDB Atlas: Encrypted application database
- Cloudflare: Edge security, DDoS protection, and HTTPS termination
Hosting Platform Disclosure
Our website is hosted on the Emergent platform. Emergent may collect basic usage and performance data about visits through its analytics provider (PostHog). We do not control this collection and do not receive or use this data. Questions about Emergent's data practices can be directed to support@emergent.sh.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Contact form submissions are retained for up to 3 years for business and legal purposes. You may request deletion of your data at any time.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
For All Users
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
For California Residents (CCPA)
Under the California Consumer Privacy Act, you have additional rights including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
For EU/UK Residents (GDPR)
Under the General Data Protection Regulation, you have additional rights including:
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
To exercise any of these rights, please contact us at: info@sptdigitalmarketing.com
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (HTTPS/SSL)
- Secure data storage with access controls
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
SPT Digital Marketing LLC
Email: info@sptdigitalmarketing.com
Website: sptdigitalmarketing.com
Location: Southport, NC